Refund policy
At Mekci, we prioritize your satisfaction. If you’re not completely happy with your purchase, we’ve made the return and refund process as simple as possible.
Return Policy
• Timeline: You may request a return within 2 days of receiving your order.
• Eligibility: Items must be unused, unworn, and in their original packaging with all tags intact.
• Process: To initiate a return, please contact us at Contact@mekci.in or message us on Instagram @mekci.in within 2 days of delivery. We will provide you with further instructions.
• Return Shipping: Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
Refund Policy
• Timeline: Refunds will be processed within 2-3 business days once we receive and inspect the returned item.
• Mode of Refund: The refund will be issued via the original payment method used during purchase. It may take an additional 2-3 days for the amount to reflect in your account, depending on your bank’s policies.
For any further questions, feel free to contact us at Contact@mekci.in. We are here to help!